Program Support Assistant (Social Work HUD-VASH)
This position is being announced at the GS-6 level. The Full-Performance Level of this position is GS-6. The incumbent functions as the Program Support Assistant in Social Work Service HUD-VASH, as assigned by supervisor. Duties of the position include, but are not limited to:
Coordinates and processes a wide variety of transactions subject to different sets of rules and regulations independently. Provides information regarding the clinical administration and performance improvement activities and resources available. Incumbent keeps personal contacts with all levels of nursing and medical center staff, supervisory and non-supervisory personnel, fiscal service and other services on an intermittent basis. Provides ongoing reports/updates to the Chief of Social Work for the smooth operation of the service. Compiles and updates data for analysis and prepares local VISN-wide reports. Maintains a filing system according to current VAMC regulations for promoting easy file retrieval. Coordinates Social Work Clinical Staff, Meetings and Committees chaired and co-chaired by the Associate Chief, Social Work, and other committee meetings. Utilizes computerized data management programs to maintain accurate tracking records and provides data in a timely manner. Interprets and applies regulatory and procedural requirements to process necessary transactions. Resolves conflicts, provides smooth working communication, and excellent customer service. Uses various software packages such as Micorsoft Excel, Powerpoint, Word, and Publisher. Receives and provides information to clinical administration and performance improvement programs for resolving operating problems, and/or the enhancement of customer service. Uses the Veterans Health Information & Technology Architecture (VISTA) to access information in the Medical Center Computer System. Work Schedule:
8:
00 AM - 4:
30 PM, Monday through Friday Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant/20F85A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/15/2020. Time-In-Grade Requirement for GS-6:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. Applicants must have held grade GS-5 or higher for at least 52 weeks to be eligible for the GS-6 grade level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Specialized Experience for GS-6:
One year of demonstrated specialized experience equivalent to the GS-5 level that required knowledge of procedures and techniques to carry out the work directly applicable to this position. Examples of specialized experience may include, but are not limited to:
receiving phone calls and visitors, and referring inquiries to the appropriate staff members; providing routine, non-technical information from knowledge of the front office and medical enter functions and policies; utilizing clinical and administrative applications to prepare reports under supervision; using email, appointment scheduling, calendar and spreadsheets to support the goals of the office; preparing/updating hospital memorandums under direct supervision; tracking documents through the review and approval process; establishing and maintaining office files of correspondence, reports and other documentation; reviewing documentation for grammar, format and regulatory/policy errors; preparing, under supervision, supporting materials for use at various meetings; coordinating travel arrangements. You will be rated on the following Competencies for this position:
Administration and Management Communication Customer Service Computer Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Your resume must contain your full name, address, phone number and e-mail address and must include the following:
Job Title Duties (be as detailed as possible) Start/End dates (Month and Year) Part-Time or Full-Time (if Part-time, you must include number of hours worked per week) Physical Requirements:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, files. No special physical demands are required to perform the work For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Coordinates and processes a wide variety of transactions subject to different sets of rules and regulations independently. Provides information regarding the clinical administration and performance improvement activities and resources available. Incumbent keeps personal contacts with all levels of nursing and medical center staff, supervisory and non-supervisory personnel, fiscal service and other services on an intermittent basis. Provides ongoing reports/updates to the Chief of Social Work for the smooth operation of the service. Compiles and updates data for analysis and prepares local VISN-wide reports. Maintains a filing system according to current VAMC regulations for promoting easy file retrieval. Coordinates Social Work Clinical Staff, Meetings and Committees chaired and co-chaired by the Associate Chief, Social Work, and other committee meetings. Utilizes computerized data management programs to maintain accurate tracking records and provides data in a timely manner. Interprets and applies regulatory and procedural requirements to process necessary transactions. Resolves conflicts, provides smooth working communication, and excellent customer service. Uses various software packages such as Micorsoft Excel, Powerpoint, Word, and Publisher. Receives and provides information to clinical administration and performance improvement programs for resolving operating problems, and/or the enhancement of customer service. Uses the Veterans Health Information & Technology Architecture (VISTA) to access information in the Medical Center Computer System. Work Schedule:
8:
00 AM - 4:
30 PM, Monday through Friday Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant/20F85A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/15/2020. Time-In-Grade Requirement for GS-6:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. Applicants must have held grade GS-5 or higher for at least 52 weeks to be eligible for the GS-6 grade level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Specialized Experience for GS-6:
One year of demonstrated specialized experience equivalent to the GS-5 level that required knowledge of procedures and techniques to carry out the work directly applicable to this position. Examples of specialized experience may include, but are not limited to:
receiving phone calls and visitors, and referring inquiries to the appropriate staff members; providing routine, non-technical information from knowledge of the front office and medical enter functions and policies; utilizing clinical and administrative applications to prepare reports under supervision; using email, appointment scheduling, calendar and spreadsheets to support the goals of the office; preparing/updating hospital memorandums under direct supervision; tracking documents through the review and approval process; establishing and maintaining office files of correspondence, reports and other documentation; reviewing documentation for grammar, format and regulatory/policy errors; preparing, under supervision, supporting materials for use at various meetings; coordinating travel arrangements. You will be rated on the following Competencies for this position:
Administration and Management Communication Customer Service Computer Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Your resume must contain your full name, address, phone number and e-mail address and must include the following:
Job Title Duties (be as detailed as possible) Start/End dates (Month and Year) Part-Time or Full-Time (if Part-time, you must include number of hours worked per week) Physical Requirements:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, files. No special physical demands are required to perform the work For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$44,973 to $58,466 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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