Program Support Assistant (Quality Management)
Duties include, but may not be limited to the following:
The employee is responsible for initiating communication and coordinating the flow of information between the Chief's Office and other clinical sections in order to facilitate continuity of patient care. Participates in establishing protocols for incoming data, organizes and retrieves computerized data and enters computerized data into various systems accurately and timely. Incumbent is Primary Timekeeper and will perform all duties associated with timekeeping for the service. PSA works in conjunction with supervisor as TMS Administrator. Incumbent is the sole PIV Sponsor for the service and will ensure all members of Quality have timely computer access. Monitors and advises supervisors within QM regarding the 5 Tier Performance Appraisal System, Annual Competencies and Initial Competencies for new employees. Incumbent shall prepare and assist QM Chief for Council Meetings by the following:
schedule monthly meetings; collect reports from presenters; upload previous months reports onto the Share Point; organize reports according to agenda; record and transcribe minutes for draft. Promotion Potential:
The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule:
Monday through Friday 8:
00 am to 4:
30 pm Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant (Quality Management)/PD20G30-O Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/24/2020. Time-In-Grade Requirement GS-06:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05 The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized Experience GS-07:
One year of demonstrated specialized experience equivalent to the GS-6 level that required knowledge of procedures and techniques to carry out the work directly applicable to this position. Examples of specialized experience may include, but are not limited to:
Work closely with the Quality Management and other support personnel to ensure that the day-to-day operations of the services, including the various impromptu emergencies, to ensure the department runs smoothly and efficiently. As the TMS Administrator and PIV Sponsor and Manager assists all employees within the service with TMS, PIV, VATAS, ECAR, CPRS, VISTA and all computer-based systems required of the service. Incumbent serves as the primary timekeeper for all employees in the service and is the ADPAC for the service. The incumbent is responsible for all office management functions including typing, word processing, and use of the Excel program, receptionist duties, filing and report generation. The incumbent is the primary clerical support for the Chief of Quality Management and Quality Management staff. This ranges from correspondence, recording and transcribing minutes for the committee meetings within QM to providing reports for other services as requested. Helps support the Patent Safety Manager (PSM), Accreditation RN Specialist, and other QM Staff with scheduling meetings, running reports, and manages all the follow up activities for Center Memorandums for the QM Department. You will be rated on the following Competencies for this position:
Analytical ThinkingCommunicationsComputer SkillsOrganizational Stewardship Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Your resume must contain your full name, address, phone number and e-mail address and must include the following:
Job Title Duties (be as detailed as possible) Start/End dates (Month and Year) Part-Time or Full-Time (if Part-time, you must include number of hours worked per week) Physical Requirements:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, files. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
The employee is responsible for initiating communication and coordinating the flow of information between the Chief's Office and other clinical sections in order to facilitate continuity of patient care. Participates in establishing protocols for incoming data, organizes and retrieves computerized data and enters computerized data into various systems accurately and timely. Incumbent is Primary Timekeeper and will perform all duties associated with timekeeping for the service. PSA works in conjunction with supervisor as TMS Administrator. Incumbent is the sole PIV Sponsor for the service and will ensure all members of Quality have timely computer access. Monitors and advises supervisors within QM regarding the 5 Tier Performance Appraisal System, Annual Competencies and Initial Competencies for new employees. Incumbent shall prepare and assist QM Chief for Council Meetings by the following:
schedule monthly meetings; collect reports from presenters; upload previous months reports onto the Share Point; organize reports according to agenda; record and transcribe minutes for draft. Promotion Potential:
The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule:
Monday through Friday 8:
00 am to 4:
30 pm Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant (Quality Management)/PD20G30-O Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/24/2020. Time-In-Grade Requirement GS-06:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05 The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized Experience GS-07:
One year of demonstrated specialized experience equivalent to the GS-6 level that required knowledge of procedures and techniques to carry out the work directly applicable to this position. Examples of specialized experience may include, but are not limited to:
Work closely with the Quality Management and other support personnel to ensure that the day-to-day operations of the services, including the various impromptu emergencies, to ensure the department runs smoothly and efficiently. As the TMS Administrator and PIV Sponsor and Manager assists all employees within the service with TMS, PIV, VATAS, ECAR, CPRS, VISTA and all computer-based systems required of the service. Incumbent serves as the primary timekeeper for all employees in the service and is the ADPAC for the service. The incumbent is responsible for all office management functions including typing, word processing, and use of the Excel program, receptionist duties, filing and report generation. The incumbent is the primary clerical support for the Chief of Quality Management and Quality Management staff. This ranges from correspondence, recording and transcribing minutes for the committee meetings within QM to providing reports for other services as requested. Helps support the Patent Safety Manager (PSM), Accreditation RN Specialist, and other QM Staff with scheduling meetings, running reports, and manages all the follow up activities for Center Memorandums for the QM Department. You will be rated on the following Competencies for this position:
Analytical ThinkingCommunicationsComputer SkillsOrganizational Stewardship Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Your resume must contain your full name, address, phone number and e-mail address and must include the following:
Job Title Duties (be as detailed as possible) Start/End dates (Month and Year) Part-Time or Full-Time (if Part-time, you must include number of hours worked per week) Physical Requirements:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, files. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$44,973 to $64,964 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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